Sellers - Frequently Asked Questions
We’ve put together a list of commonly asked questions to help our sellers navigate our platform and quickly find the information they need. If you have further questions not addressed here, please don’t hesitate to reach out to our customer support team for assistance.
General Information
Have furniture to sell? You have several options:
- You can purchase a 3-Pack to list your furniture on our retail site for 90 Days.
- You can apply to become a seller by filling out our form and learning more about what services we offer.
- If you are a furniture dealer who's looking to join The Exchange to sell wholesale - you can sign up here.
Visit the Customer Support tab in your Seller Dashboard to find your Membership Information.
Visit the Customer Support tab in your Seller Dashboard find your Customer Success Representative. The included form will send an email directly to them for problem resolutions.
Visit the "Account Details" or "Customer Support" tabs in the Seller Dashboard.
If you have additional questions or need support, please reach out to our customer support team via the "Customer Support" tab in the Seller Dashboard.
Visit the FurnitureFinders blog to get the latest updates & announcements.
The Exchange
The Exchange is an online wholesale site where members can buy, sell, advertise, and communicate within a carefully selected group of furniture professionals. As a member, you will have access to hundreds of furniture dealers, installers, and wholesalers at your fingertips.
If you are a member of the furniture industry and have inventory you are actively selling, you can join The Exchange. Sign up to join The Exchange here.
Visit "Shop Exchange Listings" within The Exchange to find all listings from the community.
The Industry Inbox is where furniture sellers can view all communication from community members of The Exchange.
Visit the "Email Members" in The Exchange.
You can send messages regarding these items:
- For Sale
- Wanted
- Industry News
Visit the Member Directory in The Exchange to find all membership information.
You can find and search for each individual member on The Exchange.
Filter searches by:
- Business Name
- Member Name
- Phone #
- Address
- Rating
The Installer Network is a vetted directory of installers, movers and vendors that The Exchange community has worked with.
It is searchable by city, state & name. If you'd like to recommend someone for the Installer Network, send them here so they can apply.
Visit Email Preferences in the Seller Dashboard to choose/change your email preferences.
Furniture Selling Process
The Seller Dashboard is accessible under "My Account" in the top right corner of the website. You can also navigate to it directly.
Within the Seller Dashboard, navigate to the "Product Listing" section and select "Add New Product". Here, you can create new listings by providing detailed descriptions, cat pricing, and uploading high-quality images/video of your furniture.
Within the Seller Dashboard, navigate to the "Product Listing" section and select "Add New Product". Here, you can create new listings by providing detailed descriptions, cat pricing, and uploading high-quality images/video of your furniture.
Within the Seller Dashboard, navigate to the "Leads Manager" section to see all of your assigned leads & listing performance in one place.
FurnitureFinders offers support, guidance and opportunities to engage and work with us on:
FurnitureFinders offers support, guidance and opportunities to engage and work with us on:
Sustainability and Circular Economy
By facilitating the sale of used office furniture, FurnitureFinders promotes the reuse and recycling of office resources, reducing waste and supporting the circular economy.
The circular economy aims to minimize waste and make the most of resources. FurnitureFinders supports this by providing a marketplace for used office furniture, extending the life of office equipment, and reducing the need for new production.
Purchasing used furniture from FurnitureFinders promotes sustainability compared to buying new. We encourage you to support local used office furniture dealers. Many of our sellers also prioritize eco-friendly practices and materials.
Community Guidelines
Customer Support
Thank you for choosing FurnitureFinders for your office furniture needs. For any questions or concerns regarding to our website and services, please contact our customer service team.
We are committed to providing excellent service and ensuring your satisfaction with every purchase.