FurnitureFinders Privacy Policy

 Last Updated: November 5, 2024

Introduction

This Privacy Policy explains how FurnitureFinders, LLC ("FurnitureFinders," "we," "us," or "our") collects, uses, shares, and protects the personal information of users of our website, FurnitureFinders.com (the "Site"). It applies to all users, including Buyers, Sellers, and Advertisers. By using the Site or providing your personal information, you agree to the terms outlined in this Privacy Policy. Please read this policy carefully to understand how we treat your information.

1. Information Collection

Personal Information:
We collect personal information to provide and enhance our services. When you register on our Site, we may collect personal information, such as your name, company name, email address, phone number, mailing address, and any other details required for registration or communication purposes. If you choose not to provide certain personal information, some features of the Site may not be available to you.

We collect personal information when you:

• Register as a Buyer, Seller, or Advertiser.
• Purchase advertising, directory listing services, or memberships.
• Contact a Seller or Buyer via the "Contact This Dealer" option.
• Request support or customer service.
• Submit feedback or surveys.

You may browse the Site anonymously without registering, but registering enables access to additional services and features.

Credit Card Information:
We require credit card information to be on file for certain services, such as subscriptions, advertising, directory listings, and Premier Dealer memberships. Credit card details are securely stored and processed by our trusted third-party payment provider, who adheres to strict confidentiality and security standards. We do not store full credit card numbers on our servers; only our payment provider has access to your complete payment information to facilitate billing.

Non-Personal Information:
We automatically collect non-personal information through cookies and log files, such as IP addresses, browser types, ISP details, referring pages, and click data. This information helps us enhance your experience, customize content, and improve our offerings.

2. Information Sharing and Disclosure

To Dealers (Sellers):
When you register as a Buyer and contact a Seller through our platform, your contact details and any other relevant information provided in your Buyer Profile will be shared with the Seller to facilitate transactions. This may include your name, company name, email address, phone number, and the details of your inquiry or purchase.

To Buyers:
When you register as a Seller, information you provide, such as your name, company name, email address, phone number, and location, may be visible to Buyers to facilitate transactions. You can control how much information is shared by updating your profile settings.

Advertisers and Directory Listings:
When you purchase advertising or directory listings, some personal information (e.g., business name, contact details, etc.) may be displayed to visitors of the Site based on the nature of the advertising services purchased.

Third-Party Service Providers:
We may share your personal information with trusted third-party service providers to:

• Process payments for directory listings, advertising services, and memberships.
• Facilitate customer service.
• Provide technical support or maintain our Site.

All third-party providers are bound by strict confidentiality agreements and are authorized to use your personal information only to provide services to FurnitureFinders.

Compliance with Laws:
FurnitureFinders may disclose your information when legally required to comply with judicial proceedings, law enforcement inquiries, or court orders. In response to a verified request by law enforcement or other government officials regarding a criminal investigation or illegal activity, we may disclose personal information without a subpoena.

Prevention of Harm:
We may disclose your personal information if we believe in good faith that such action is necessary to prevent imminent physical harm or financial loss, or to report suspected illegal activity.

Mergers, Acquisitions, or Asset Transfers:
In the event that FurnitureFinders, LLC is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via prominent notice on our Site of any change in ownership or control of your personal information.

Voluntary Disclosure:
Once you voluntarily provide personal information to a Buyer or Seller on our platform, FurnitureFinders has no control over how that information is used by the other party. You are encouraged to discuss any privacy concerns directly with the other party.

3. Cookies and Tracking Technologies

FurnitureFinders uses cookies and similar technologies to enhance your experience on the Site. Cookies are small data files stored on your device that help track your interactions with the Site, personalize content, and analyze website traffic.

You can choose to disable cookies through your browser settings. However, doing so may affect your ability to use certain features of the Site. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them).

4. Security and Data Protection

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure servers and encryption of sensitive data.
• Restricted access to personal information to authorized personnel only.
• Regular security audits and updates.

Payment Security:
Our trusted third-party payment provider handles credit card transactions securely and in compliance with PCI DSS (Payment Card Industry Data Security Standards). We do not store your full credit card information on our servers. Our payment provider only uses your credit card information to facilitate payments and does not share this information with us beyond necessary billing details.

However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Responsibilities

Access and Update Your Information:
You can review, update, or modify your personal information at any time by accessing your account settings on the Site.

Deactivate Your Account:
If you wish to deactivate your account and remove your contact information from public view, please contact us at info@furniturefinders.com. Upon receiving your request, we will deactivate your account as soon as reasonably possible, but we may retain some personal information for legal or record-keeping purposes.

Opt-Out of Communications:
You may opt-out of receiving promotional communications from us by following the instructions provided in our emails or by contacting us directly. Please note that even after opting out, you may continue to receive service-related messages regarding your account or transactions.

6. Children's Privacy

The Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are under 18, you may only use the Site with the supervision of a parent or legal guardian who is a registered member of FurnitureFinders. If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information as soon as possible.

7. User Responsibilities and External Communications

Your privacy is important to us, but we cannot control the information you choose to share with others. Whenever you voluntarily disclose personal information (such as in emails, forum posts, or when contacting a Seller or Buyer), that information may be visible and used by others. Exercise caution when deciding what information to share publicly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make any material changes, we will notify you by prominently posting a notice on our Site or by sending an email notification. You are encouraged to review this Privacy Policy periodically for the latest information on our privacy practices.

Changes will become effective 30 days after being posted on the Site. By continuing to use the Site, you agree to the updated terms of the Privacy Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

FurnitureFinders, LLC
5000 W Roosevelt Road, Chicago, IL 60644
Email: info@furniturefinders.com